Interactive Kiosk Design
At Thomas Jefferson University
Our standard for ease of use:
A student could find and RSVP for a seminar in the time it takes to wait for the elevator.
Audience
Thomas Jefferson University students & faculty
Stakeholders
Medical students, research administration for medical college, faculty, DICE Group (our design team)
It all started when…
The Provost and Dean of Sidney Kimmel Medical College approached our team with a simple request: use interactive kiosk technology to:
make research seminars more visible
Enable attendance RSVP to help event organize preparation
Our design incorporated a novel feature: Swipe university badge to get a reminder & register for a research lecture; thus no manual input of email address required.
Though I was tasked to design the visual interface, I recognized there would be many components to orchestrate to make this a success for all stakeholders.
These components & challenges included:
Understanding (predicting) user behavior
Content formatting - most titles of these lectures and presentations were 20+ words and non-uniform formatting.
Admin - ease of input (input event data to appear on the web along with kiosk, formatted similarly)
Below, a mockup I created and shared with stakeholders using After Effects - to articulate timing of user flow.
This experience lives in 3 locations across campus to this day and I hundreds (I assume) of students have attended seminars with the aid of this tool.